I am passionate about facilitating change


Lucy James
Associate & Progression Partner

I started my career in the Financial Services industry, managing a range of high profile marketing campaigns in pressurised, target-driven environments. But I was keen to take my learnings around high performance and leadership development into a completely new environment. So I swapped Canary Wharf for a socially deprived part of London, helping to transform a failing secondary school which became Ofsted rated as ‘outstanding’ in all categories.

This journey and experience ignited my passion for creating organisational change and led to my career as an Executive Coach. Prior to completing my coaching training I studied with Metanoia Institute in Person-Centred Counselling and although I never practiced as a counsellor it gave me more insights and tools into connecting with and understanding people, and working with them to move them forward.

Lucy James
Associate & Progression Partner

Professional History

Lucy has had a varied career that spans the finance industry, education, mediation and now has over a decade of experience in coaching, leadership development and facilitative training. Her psychology background anchors all she does.

She has worked across many different industries and global regions, coaching individuals and group at varying levels of seniority. All of Lucy’s coaching and facilitation work has significantly enhanced how individuals understand each other and has improved team dynamics.

Areas of Expertise:

  1. Executive, Leadership & Business Coaching
  2. Return to Work Coaching
  3. Performance Coaching
  4. Transition Coaching
  5. Leadership & Management Development
  6. Workshop Facilitation
  7. Managing stress
  8. Building confidence and assertiveness


  • International (ICF) Associate Certified Coach.
  • Accredited Insights® Discovery Practitioner.
  • Metanoia Institute qualification in Person-Centred Counselling.
  • Accredited workplace mediator.
  • MSc in Marketing and a BSC in Psychology.